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Last
Revised: April 5, 2016
SafeSecureIdentityProtection
Website and Mobile Application Privacy Policy
The
following describes the privacy policy ("Privacy Policy") applicable to the
services available through the bigfamilydiscounts.com website and any other online
communications and interfaces (collectively, the "Site") from SafeSecureIdentityProtection. By visiting the Site, you are consenting to
the collection, use, disclosure, storage, transfer and processing of your
personal data described in this Privacy Policy. On occasion SafeSecureIdentityProtection
may revise this Privacy Policy to reflect changes in the law, our Personal Data
collection and use practices, the features of our Site, or advances in
technology. If we make any material changes, we will notify you either via email
(sent to the e-mail address specified in your account) or by means of a
prominent notice on this Site. You
should also check back frequently to ensure you understand our then-current
Privacy Policy. The Site is meant for use by United States residents only; others
may not use the Site at this time.
I. SafeSecureIdentityProtection's Commitment to
Your Privacy
SafeSecureIdentityProtection is committed to protecting your privacy through
commercially reasonable means, as outlined herein. We understand that your
personal information is important to you.
We value your trust in us and will work hard to earn your confidence so
that you can use our services and recommend us to your friends and family. We
welcome your comments about our Privacy Policy and hope you will contact us if
you have any concerns.
II. Information Collected by SafeSecureIdentityProtection
We
collect personally identifiable information ("Personal Data") about you that
you provide to us while using the Site. Personal Data includes information that
can identify you as a specific individual, such as your name, address, email
address, phone number, social security number, date of birth and credit card
number. We also collect non-personally identifiable information, including your
IP address, search preferences related to specific searches, location, and
interactions with our Site. When we link non-personally identifiable
information with Personal Data, we will treat at as Personal Data under this
Privacy Policy.
Please
realize that we can only control the privacy practices of our own company. Our
Site may at times include links to other web sites and online services whose
privacy practices may differ from those of SafeSecureIdentityProtection.
These services will authenticate your identity and provide you the option to
share certain personal information with us such as your name and email address
to pre-populate our sign up form. Such services may give you the option to post
information about your activities on this Site to your profile page to share
with others within your network. If you submit personal information to or
through any of those web sites or services, your information is governed by
their privacy policies. We encourage you to carefully read the privacy policy
of any web site you visit or online services you use.
If
you use the Site to obtain advice for or about another person, we may collect
the name of, and information about, that individual. You must make sure that
you have the right to provide such information. By providing any Personal Data
of another person, you represent that you have all necessary authority and/or
have obtained all necessary consents from such person to enable us to collect,
use and disclose such Personal Data as set forth in this Privacy Policy.
III. Protecting Your Personal Data
To
prevent unauthorized access, maintain data accuracy, and ensure correct use of
Personal Data, we employ reasonable and current technical, administrative and
physical safeguards. To protect credit card transactions while in transit, SafeSecureIdentityProtection currently uses commercially reasonable
encryption.
IV. How SafeSecureIdentityProtection Uses the
Information It Collects
We
use Personal Data to provide you with the products and services from our Site,
to build features that will make the services available on the Site easier to
use, and to contact you about these services. This includes faster purchase
requests, better customer support and timely notice of new services and special
offers and more relevant content.
SafeSecureIdentityProtection uses the information you provide to perform the services
you purchase, including for example, to monitor your credit, search for
information about you online, obtain your credit reports for you, freeze or
unfreeze access to your credit information, help you update third parties in
the event of a lost or stolen wallet, reduce the junk mail you receive and
perform a criminal background check for you.
From
time to time, SafeSecureIdentityProtection may contact you to
request feedback on your experience using the Site, to assist us in improving
the Site, or to offer special savings or promotions to you, as a Site user. If
you would prefer not to receive notices of special savings or promotions, you
may simply opt-out from receiving them by using the hyperlink provided in these
notices.
V. Sharing Your Personal Data
SafeSecureIdentityProtection does not share your Personal Data, except as disclosed in
this Privacy Policy or as otherwise authorized by you. SafeSecureIdentityProtection
may share your Personal Data with its subsidiaries and with third parties as
described in the categories below:
External
Service Providers:
When you use the SafeSecureIdentityProtection service to consult
with a participating vendor or to take advantage of any of our other products
and services, we may provide Personal Data to the vendoror
other involved third-party. Please
refer to the websites of third party suppliers for their Privacy Policies and
other important information.
SafeSecureIdentityProtection's Third Party Partners: In order to provide you with certain
services, we may share your Personal Data with third party partners, or require
that you transact directly with a third party partner. Third party partners
consist of companies with which SafeSecureIdentityProtection has
contracted in order to provide you with services or products featured on our
Site, such as:
- Trust Guard Dispute Resolution
- AIG Insurance
Please
refer to the websites of third party suppliers for their Privacy Policies and
other information on the suppliers. We may revise this list from time to time
if we decide to offer additional services through these or other third-party
partners.
SafeSecureIdentityProtection's Agents: Many of the operations we perform
require us to hire other companies to help us with these tasks. For example, SafeSecureIdentityProtection may hire companies to help us handle mail and
e-mail, analyze the data we collect, market our products and services, handle
credit card transactions and provide customer service. The companies we employ
to help us with these tasks have access to Personal Data to perform their
functions, but may not use it for other purposes. SafeSecureIdentityProtection
acts in good faith to require all agents to whom Personal Data is disclosed to
enter into confidentiality agreements and to agree to act in a manner
consistent with the relevant principles articulated in this Policy.
Advertisements,
Marketing Material and Other Offers: Unless you tell us that you do not want to receive these
offers and subject to applicable law, SafeSecureIdentityProtection
or those companies that we have a commercial relationship with, may
occasionally send advertisements, marketing material or other offers that we
think might be of interest to you. If you do not want to receive these
advertisements, marketing material or other offers, please send an email to support@bigfamilydiscounts.com.
Where required by law, we will seek your
consent prior to sending you any marketing materials. To the extent allowed by
law, the provision of your email and phone number to us constitutes your prior
express written consent, and electronic signature, authorizing us to contact
you at that email address and phone number, including through the possible use
of an automatic telephone dialing system or artificial or prerecorded voice,
live calls and text messages, for both promotional and informational reasons. You
agree that this consent may be assigned by us to third parties and affiliates. You
are not required to provide such consent in order to make a purchase as you can
always contact us directly to arrange an alternate purchase method. By providing your telephone number to
us, you certify that this is your own number that you own, and not a line owned
or used by another, and that you will immediately notify us if your number
changes or is reassigned. You agree to indemnify us if this is not the case and
if the future owner or user of the number makes a claim against us for contact
at that number. You may opt out of such contact at any time and through any of
the reasonable methods outlined herein. A copy of SafeSecureIdentityProtection's
written No-Not-Call Policy will be provided upon request.
Future
Business Transfers:
Our business is constantly changing. As part of that process, SafeSecureIdentityProtection may sell or buy other companies, and Personal
Data may be transferred as part of these transactions. It is also possible that
SafeSecureIdentityProtection, or substantially all of its assets,
may be acquired by another company, whether by merger, sale of assets or otherwise,
and Personal Data may be transferred as part of such a transaction. In such
cases, the acquiring company would be required to honor the privacy promises in
this Privacy Policy or obtain your consent to any material changes to how your
Personal Data will be handled.
Compliance
with Law and Other Disclosures: SafeSecureIdentityProtection reserves the right
to release Personal Data in order to comply with applicable law and when we
believe that disclosure is necessary to comply with a judicial proceeding,
court order, or legal process served on us. We may also release Personal Data
to enforce or apply the terms and conditions applicable to our products and
services, protect us or others against fraudulent or inappropriate activities,
or otherwise protect the rights, property or safety of SafeSecureIdentityProtection,
our affiliated companies, our customers, or others.
VI. SafeSecureIdentityProtection's Policy
Concerning Cookies and Other Tracking Technologies
Cookies
and similar tracking technologies, such as beacons, scripts, and tags, are
small bits of code, usually stored on a user's computer hard drive or device,
which enable a website to "personalize" itself for each user by remembering
information about the user's visit to the website.
As
described in more detail below, our Site may use cookies to store your
preferences, display content based upon what you view on our Site to
personalize your visit, analyze trends, administer the Site, track users'
movements around the Site, serve targeted advertising and gather demographic
information about our user base as a whole. On mobile websites and mobile apps,
we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner
similar to our use of cookies on our websites. To opt-out of advertising and
certain other cookies, please see the opt-out links below.
SafeSecureIdentityProtection Cookies (First Party Cookies): We, at SafeSecureIdentityProtection,
may use our cookies to improve your web-browsing experience. For example, we
use a cookie to reduce the time it takes for you to submit purchase requests by
storing a registered user's e-mail address so that the user does not need to
enter their e-mail address each time that they log-in to SafeSecureIdentityProtection.
We will also use a cookie to keep track of your search criteria while you are
engaging SafeSecureIdentityProtection's services. SafeSecureIdentityProtection cookies are associated with a user's Personal
Data. However, no third party may use the information we collect through our SafeSecureIdentityProtection cookies for their own purposes.
Third
Party Cookies:
We work with third-parties that place cookies on our Site to provide their
services, including:
- Ad Targeting: We work with third-party
advertising companies to serve ads while you are visiting our Site and
permit these companies to place and access their own cookies on your
computer in the course of serving advertisements on this Site. These
companies may use information obtained through their cookie (which does
not include your name, address, e-mail address or telephone number) about
your visits to our and other websites, in combination with non-personally
identifiable information about your purchases and interests from other
online sites in order to provide advertisements about goods and services
of interest to you. Other companies' use of their cookies is subject to
their own privacy policies and not ours. Data Providers: We also allow
data providers to collect web log data from you (including IP address and
information about your browser or operating system), when you visit our
Site, or place or recognize a unique cookie on your browser to enable you
to receive customized ads or content. These cookies contain no personally
identifiable information. The cookies may reflect de-identified
demographic or other data linked to data you voluntarily have submitted to
us, e.g., your email address, that we may share with data providers solely
in hashed, non-human readable form.
- Analytics/Measurement: We also use third-party
analytics cookies to gain insight into how our visitors use the Site, to
find out what works and what does not, to optimize and improve our
websites and to ensure we continue to be interesting and relevant. The
data we gather includes which web pages you have viewed, which
referring/exit pages you have entered and left from, which platform type
you have used, date and time stamp information and details such as the
number of clicks you make on a given page, your mouse movements and
scrolling activity, the search words you use and the text you type while
using our Site. We also make use of analytics cookies as part of our
online advertising campaigns to learn how users interact with our website
after they have been shown an online advertisement, which may include
advertisements on third-party websites.
- Remarketing Pixel Tags: In addition, we may share web
site usage information about visitors to our Sites with third-party
advertising companies for the purpose of managing and targeting
advertisements and for market research analysis on our Site and other
sites. For these purposes, we and our third-party advertising companies
may place pixel tags (also called clear gifs) on some of the pages you
visit on our Site. We will then use the non-personally identifiable
information that is collected using these pixel tags to serve you relevant
advertisements when you are visiting other sites on the Internet. These
advertisements may be targeted to specific searches you conducted on SafeSecureIdentityProtection during earlier browsing sessions.
- Flash Cookies: Our partners, who may provide
certain features on our site or display advertising based on your browsing
activity, also use Local Shared Objects such as Flash cookies, and Local
Storage such as HTML5, to collect and store content information and
preferences. Various browsers may offer their own management tools for
removing HTML5 local storage. To manage Flash cookies, please click here.
Opting
Out of Cookies:
We provide you with choice over the use of cookies as described in this Privacy
Policy. However, our Site is not currently configured to respond to Do Not
Track signals. If you'd rather we didn't use SafeSecureIdentityProtection
cookies when you visit us, check with your own browser's settings and "help"
menu for how to configure your settings to reject cookies.
If
you would like to opt-out of third-party cookies, here are some options:
- If you would like to opt-out of ad
targeting cookies set by Google, please click here: https://www.google.com/settings/u/0/ads?hl=en.
- In order to control the collection
of data for analytical purposes by Google Analytics, you may want to visit
the following link: https://tools.google.com/dlpage/gaoptout.
Mobile
Devices
- Anonymous Device Identifiers and
Hashed IDs: We and/or data providers that we have engaged may collect and
store a unique identifier matched to your mobile device, in order to
deliver customized ads or content while you use applications or surf the
internet, or to identify you in a unique manner across other devices or
browsers. In order to customize these ads or content, we or a data partner
may collect de-identified demographic or other data about you (received
from third parties) either to data you voluntarily have submitted to us,
e.g., your email address, or to data passively collected from you, such as
your device identifier or IP address. However, we will share your email
address solely in hashed, non-human readable form.
If
you no longer wish to receive interest-based advertising on your mobile device
browser or applications, please refer to your device's operating system
settings, or follow instructions below.
- Android Users (version 2.3 and
above): To use the "opt-out of interest-based advertising" option, follow
the instructions provided by Google here: Google Play Help.
- iOS users (version 6 and above):
To use the "Limit Ad-Tracking" option, follow the instructions provided by
Apple here: Apple Support Center
Please
keep in mind that, without cookies, you may not have access to certain features
on our Site, including access to your profile/account and certain personalized
content. Removing all cookies from your computer could also affect your
subsequent visits to certain web sites, including the SafeSecureIdentityProtection
web site, by requiring that, for example, you enter your login name when you
return to that web site.
VII. How You Can Access or Change Your
Personally-Identifying Information
SafeSecureIdentityProtection understands that you may want to change, access or delete
your Personal Data. You may do so by accessing emailing us at support@bigfamilydiscounts.com
or calling 888-675-0935. To protect your privacy and security, we may need to
verify your identity before granting access or making changes to your
personally-identifying information. Any request to access your
personally-identifying information will be answered in less than 30 days. If
you have registered your profile on any of the services available on our Site,
your e-mail address and password are required in order to access your profile
information.
We
will retain your information for as long as your account is active or as needed
to provide you services. In addition, we will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and enforce
our agreements.
VIII. Payment
Certain Services ( such as the Protection Programs and Credit Monitoring Product) require payment by or on behalf of you, via a valid credit or debit card or other payment method, to us. By providing such payment information to us or permitting such to be provide on your behalf, you represent that you are authorized to request transactions using the payment method presented. You authorize and agree to make any required payments for the Services on a timely basis. In the case of any credit or debit card payment by you, you authorize us to: (a) submit a transaction using the card information provided to us; (b) submit automatic recurring transactions, including those on a monthly or annual basis for membership renewals; and (c) obtain automatic updates for cards provided to us. You may cancel your membership at any time by phone at 888-675-0935 or through your member portal. You further acknowledge and agree that, subject to our then current member authentication procedures, another adult member enrolled on your account may authorize changes to the account, including without limitation to the form of payment, or to the Services including termination of membership or changes that may result in additional charges. In all cases, you are personally responsible for any applicable state, federal, or other taxes that may be associated with your purchase of the Services unless noted otherwise and we may collect all applicable sales taxes.
IX. Children's Privacy
Persons
under the age of 18 are not eligible to use any services on our Site without
direct parental supervision and we do not intentionally collect information
from minors.
X. How to Contact SafeSecureIdentityProtection
Should
you have any questions, concerns or comments, please send an email to customerservice@bigfamilydiscounts.com
or by calling 888-675-0935 during normal business hours. SafeSecureIdentityProtection
is located at 715 E. Lincoln Way, Ames, IA 50010. Be aware that email is not
guaranteed to be a secure means of communication.